Track your order, Delivery Information, Problems with your order in online shopping
For deliveries by
carrier, you can follow the status of your order on the website Status of your
order, 24 hours a day, 7 days a week. To follow your order, click on your
account at the top of the page, then select Track Order, or click here.
Online order
tracking is not available for postal deliveries.
The page Your
account allows you to check the status of your order, with the details of the
items ordered, their estimated shipping and delivery dates and the evolution of
the delivery.
Depending on the
payment method chosen and the status of your order, you can also:
·
Re-authorize
payment by credit card or update your bank details;
·
Change
your e-mail address
·
Change
your delivery or billing address;
·
Change
the personalization of your iPod;
·
Cancel
all or part of your order;
·
Reprint
an invoice;
·
Start
the process of returning all or part of your order.
Delivery Information
If you have chosen
the address of a company as delivery address for your order, please note that
our carrier will deliver the package to the courier service or a drop-off
point, and that he will request a signature from the mail service
manager. No signature specific to the details of the order will be
required. Just order for best mobiles under 10000 in pakistan
If you have
indicated a personal address that has a lodge or reception area, our carrier
will make the delivery to the concierge or guard. He can sign the delivery
receipt if he has a box or space in the entrance hall.
If you have chosen
to have your order delivered to another person's address in France, you can get
Apple to inform you of the delivery as soon as it is imminent. To do this,
you just need to enter the recipient's e-mail address in the "E-mail
address (optional)" field of the delivery address section at the time of
order confirmation.
The e-mail that the
person will receive will mention the product (s), the carrier and the tracking
methods, without indicating the price or the method of payment chosen. The
person will also be kept informed of the progress of the delivery of the order.
Problems with your order
Missed deliveries
Delivery by carrier: if you are not on site at the time the
carrier tries to deliver your order, it will leave you a notice. You can
then contact him directly to set a new delivery date at your usual office hours
or to propose another delivery address.
If the delivery
date indicated in your shipping notification email is over, please
contact the
Apple Store Customer Service. We will inquire with the carrier and will do our best to ensure that
your order is delivered as soon as possible.
Postal delivery: if you are not on site for a postal
delivery or if your order can not be delivered, a notice of passage indicating
the methods of removal will be left. In most cases, you can pick up your
order at the nearest Post Office or arrange for a new delivery. best mobiles under 10000 in pakistan
Check the
status of
your order to review the
status of your delivery. If your order has not been shipped by mail and
you still have not received it after five days, please contact the Apple Store
Customer Service.
Damaged or defective orders
If you receive your
order and find that its content is damaged, please call the Apple Store Customer
Service .
If the content of
your order is damaged, Apple will contact the carrier directly to solve the
problem as quickly as possible, causing you the least inconvenience. We
will endeavor to contact you and keep you informed of the progress of our
investigation and, if necessary, we will send you a replacement product.
If you have any
problem with your new Apple product or if you feel it is faulty, please
call AppleCare immediately to report. If you
have problems with a non-Apple branded product, or if you have the impression
that it is defective, please call the Apple Store CustomerService immediately to
report.
Missing invoices
You will receive an
official Apple invoice by e-mail within 3 to 5 days of the delivery of your
order. If this is not the case or if you need an additional copy for your
records, you can print your invoice from our website Status of your order.
Cancellations, returns and refunds
Cancellations
If your order has
not been shipped yet, you can request cancellation online, on the website
Status of your order. If your order is being prepared for delivery or is
already a part of it, please wait for it to be delivered before starting the
return process on the Order Status web site. Please note that transportation
fees for the return can be applied.
Returns and refunds. best mobiles under 10000 in pakistan.
Returns can be
organized online on the Order Status webpage. Please consult our Step-by-Step
Guide to find out
how to organize the return of an article online.
Returns are subject
to terms and conditions of sale and refund at Apple. If you change
your mind, you have 14 days from the date of delivery to return your standard
or customized equipment. Software returns are also accepted within the
same timeframe, provided that the box has not been opened. This
option is in addition to your rights as a consumer to
return defective products.
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